As I mentioned in a previous blog post. I was rear-ended by an intoxicated chap over a month ago. What I didn’t elaborate on was the painful insurance-saga that ensued.
When the accident happened, I called my insurer: AMI (also the insurer for the other two people involved) the phone-lady told me that they would email me a claim form in the morning. They didn’t. Ok, well, people forget, so the next day I printed a claim form myself, diligently filled it out and took it in to the AMI office personally, my long-suffering colleague Richard in tow for moral support.
It didn’t take long for me to realise that the advertisements are something of an embellishment and not a true reflection of the AMI business model. There was no leggy singing brunette weaving between the computer terminals, handing out smiles and wads of cash to all and sundry. Rather, I sat down with a confused young lady who appeared to be a recent ESOL (English for Speakers of Other Languages) graduate.